Member conduct
16 May 2008

Ethical standards clinic

I have completed my investigation and prepared a draft report which I intend to send to the subject member for her comments. She has called me today to tell me that she will be going into hospital for surgery and her doctor advised her to avoid any stressful situations before, during and after her hospital treatment for at least 6 months. She therefore said that she will not have any further dealings with me over the investigation about her conduct. What should I do?

Whilst it is important to carry out investigations in a timely manner, there will be circumstances which mean that you are unable to do so. Provided you make every effort to complete your investigation in a timely manner, if an unexpected event occurs, you may have to postpone the completion of your investigation. In the circumstances described here, you may wish to firstly clarify when it is likely the surgery will be taking place. It may be that the surgery will not be carried out until two or three months time, or that the member has not yet been given a date. You may also wish to request a doctor’s certificate setting out their advice as to avoiding stressful situations. It may be that the member has misunderstood the doctor’s advice or used it as an excuse to delay the completion of the investigation.

If the member is being represented, it may also be worth identifying whether the member’s representative could assist the member in reviewing your report and provide any necessary response, thus alleviating some of the stress for the member. In the event that the surgery is imminent and the doctor confirms that the member should avoid stress and therefore should not be involved in the investigation any further, you may need to decide to suspend your investigation for the time being. If there is likely to be a suspension of your investigation, notifications should be given to the Ethical Standards Officer, Standards Committee, subject member and the complainant.

An agreement with the subject member as to the next time you will contact her could be useful so as to avoid any suggestion by the subject member that you unexpectedly contacted her whilst she was ill and caused her further stress. It is important to identify the steps taken to ensure that the investigation is completed in a reasonable time, even if it results in the investigation being suspended, so as to avoid criticisms or allegations of unnecessarily and unreasonable lengthy investigations which may be made. Of course each case should be considered taking account of the relevant circumstances, and these points used as a general guide.