MoJ low value motor claims

Our porfolio of services

Assessments – Stage 1

Working to a deadline of 15 working days, we offer a dedicated, experienced team ready to triage the claims as they arrive.

Indemnity

We can assess whether any issues arise such as coverage, usage, disclosure or fronting.

Fraud

Our Fraud Indication Analysis process will detect if fraud is suspected. Identified files will be referred to a specialist fraud analyst to confirm the suspicions of fraud.

Liability

If there are no issues on indemnity or fraud then we will assess whether to admit or deny liability and whether there is contributory negligence (seatbelt-related or other cause).

Evaluation – Stage 2

We will ensure that the deadlines to assess the Stage 2 Settlement Pack, accept the offer or make a counter offer are met.

Offer evaluation

We will evaluate the Settlement Pack and consider if offer should be accepted. If so, we will complete the pack and collate MI.

Counter offer

We will telephone claimant's representatives to narrow issues; put forward a detailed counter offer. We would seek to extend timelines maximise chance of early settlement. If unsuccessful, we would raise interim cheques.

Final evaluation

Review offers to date and make a counter offer. If settlement not reached, we will raise interim cheques, review Court Proceedings Pack and confirm we are nominated to accept service.

Representation – Stage 3

We will ensure all procedural issues are dealt with on time and that you are effectively represented.

Paper hearings

We will review the papers for any issues of procedural concern if necessary; advise the outcome of the hearing and finalise damages and costs.

Oral attendance

We will review the papers for any issues of procedural concern before either attending the hearing ourselves or instructing counsel; advise outcome of the hearing and finalise damages and costs. 

Infant approval