Travel
Commercially-based advice and guidance on all aspects of legal
risk and protection for travel operators and insurers.
The travel business has grown rapidly in recent years, and with
it the number of legal disputes and claims. As a travel
operator or insurer, you have to be well prepared to deal with the
increasing levels of risk in the industry, in order to protect your
brand and optimise your profits.
Whichever activity you specialise in – tour operating, air,
coach, cruise, or insurance – you will need a good, experienced
lawyer to help you manage the problems that are bound to accompany
continuing growth.
Weightmans’ specialist Travel team provides expert advice and
guidance on every aspect of the travel business. What makes us
different is our approach, which is both commercial and
co-operative. We focus on your business goals and work closely with
you to ensure your business is protected and your objectives
realised.
Prevention is always better than cure so we help you to avoid
problems arising, through regular risk management workshops,
updating seminars and other topical training. When issues need
to be dealt with, we will help you manage and resolve them in the
most advantageous way possible for your organisation.
Services in detail
Weightmans’ Travel services in detail:
- Personal injury, quality and fatality claims
- Recovery solutions against suppliers and third parties
- Multi-party claims and group actions
- Mediation, arbitration and dispute resolution
- Costs negotiation and settlement
- Incident and crisis management strategy
- Booking conditions and terms of supply contracts
In association with a leading travel consultancy, we offer these
additional services:
- Customer service strategy
- Complaint handling techniques
- Risk management and auditing regimes
- Health and Safety
- Training and coaching
We are closely linked to industry trade associations and a
Travel Industry Partner with ABTA, members of the Travel and
Tourism Institute and the Coach Tourism Council.