IT & telecoms disputes
Get expert support on resolving IT disputes
Our specialist IT lawyers have extensive experience of both pursuing and defending IT and Telecoms related matters. We have assisted many high profile clients within the public and private sectors to successfully resolve their disputes.
Trying to avoid a dispute when wanting to exit an IT or Telecoms agreement early because of a failure to deliver is often tricky because of the complex legal and technical issues that are invariably involved. We have expertise identifying the best way out of contracts that have gone wrong whilst minimising the impact practically and financially for you and your business. We look at all aspects of the contract, the relationship between the parties and your key objectives to help work out the best solution.
We understand that not all parties in dispute want to part company and that seeking a mutually acceptable, pragmatic, commercial resolution is often more beneficial. We have experience of renegotiating the terms of contracts and of negotiating the terms of new contracts as part of the settlement of disputes. The answer to a dispute isn’t always Court proceedings as there are a wide range of alternative dispute resolution (ADR) options available including mediation. We also work closely with our commercial team with any drafting of contracts following a settlement or obtaining input into contractual interpretation.
Key IT dispue services
Our team is able to support on a variety of areas including:
- Distressed IT and Telecoms projects
- Cloud computing and services disputes
- IT hardware and manufacturing disputes
- Internet service provider disputes
Before entering into any IT or Telecoms contract, it is very important to check its terms and ensure that these are acceptable and that what is being ordered is in line with your requirements. In our experience, disputes often arise because there is a disparity between what the customer expects and what the supplier has actually contracted to provide. We can provide advice and training around what to look out for, what to avoid and how to protect yourself better when entering into an IT or Telecoms contract.
Our other commercial litigation services
- Civil fraud and crypto asset disputes
- Contract disputes
- Debt recovery
- Defamation and reputation management
- ESG and greenwashing disputes
- Harassment and discrimination
- Intellectual property and data protection disputes
- International disputes
- Litigation funding
- Mediation
- Procurement disputes
- Professional negligence
- Property litigation
- Shareholder disputes
- Tax litigation
- Banking and Financial litigation
Key cases
- Successfully negotiating and terminating a high value IT agreement for a local authority due to a number of material defaults.
- Pursuing a claim on behalf of a university against a supplier of time critical computer hardware for use in a multi-million pound capital development project. After it was delivered, various elements of the hardware were sent for routine testing by the manufacturer who informed the University that some of the hardware supplied was counterfeit and/or a “grey” import. We drafted a notice of rejection and were able to secure a confidential negotiated settlement with the third party supplier avoiding the need for court proceedings.
- Acting for a leading insurance broker to resist a claim brought by the provider of the software used in its operational systems for payment of additional fees said to be due but not previously charged. We identified key arguments that could be raised with the software provider who subsequently agreed to write off all of the backdated charges claimed.
- Advising a local Council in relation to a substantial claim made by a software owner for software licence fees said to be due from the Council retrospectively for its usage of software without having the necessary user licences in place. We were able to agree the software owner would not to pursue its claim for the further licence fees helping the Council to avoid exposure to a substantial damages claim for licence infringement for which it had not budgeted.
Accolades
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The team we work with always keeps us fully informed on the progression of cases they are working on on our behalf. They are always available to us for any additional information required by ourselves and respond promptly.
Legal 500 2025 -
I have always found Weightmans to be very professional and provide regular updates on the cases they are progressing. The team are very approachable and able to provide expertise in their area of work and reply to your emails promptly. By using Weightmans, we have recovered a number of debts that otherwise may have had to be considered for write-off.
Legal 500 2025 -
The friendly and knowledgeable team are always a pleasure to work with.
Legal 500 2025 -
A superb and proactive team who endeavour to fulfil every client requirement within its instructions, and the whole team communicate externally and internally at a top level. All individuals know their jobs and roles excellently well and respond to queries and questions quickly and efficiently.
Legal 500 2025 -
They are open, honest and also down to earth whilst maintaining a very professional standard.
Legal 500 2025 -
The team work very well together to give an overall result. They know their strengths and play to them very well.
Legal 500 2025 -
Excellent service, professionalism and results.
Legal 500 2025
Our experts in IT and telecoms disputes
