Essential listening for claims handlers and fraud teams facing a new wave of synthetic risk.
In the second instalment of our FD podcast series, Partner Lee Cook is joined by Intelligence Manager Toby Morse to explore the rise of manipulated media in claims. From AI-driven deepfakes to more basic shallow fakes using everyday editing software.
Together, they break down the growing threat posed by fake documentation, doctored images and forged ID, and why even low-tech edits are causing high-stakes challenges across motor and credit hire claims. With real-world examples, practical insights and frontline trends, this episode sheds light on how insurers can spot the signs, mitigate the risks, and adapt processes for a more digitally deceptive future.
Listen below.
Listen to the first part of this series here.
